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Food

This Dessert Truck Wrote a Really, Truly Insane Email to a Potential Customer

The dessert truck known as Sweetery had some choice words for the bride-to-be after she requested a quote, then dropped off communication with them.

"Amanda is my daughter and the stress you put her through is unprofessional!! Your apology means nothing. That email should have NEVER been sent!! The only reason you did apologize is because this went public!!!"

These are the words of a disgruntled mother, whose daughter—a bride-to-be—received an outrageous email—filled with personal accusations and over-the-top insults—from a dessert food truck, following her request for a quote for them to serve at her wedding.

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The bride, Amanda De Pascale, who lives on Long Island, NY, says she emailed Sweetery NYC because "My fiancée and I wanted something a little different for our wedding and we thought it would be so fun to have a food truck for our guests to get little sweets." But when she received a quote of $2,900, she realised the service was way beyond her price range, as she and her boyfriend are paying for the wedding themselves.

That's when things began to go awry. Pasquale alleges someone from Sweetery NYC hounded her for a response to the quote. "They kept calling me, multiple times an hour, then would stop for a few hours, then call back again," De Pascale told Fox News. "I told them, 'I can't talk right now, I'm at work,' and hung up. But he continued to call and call for about two weeks," she said.

Then came this: a November 8th email from Sweets NYC that accused De Pascale of being a "weak meager spineless empty sack low life piece of trash" and a "pile of dog shit."

Not too sweet.

The email reads [sic throughout], "We truly hope that your wedding bombs and turns out to be a complete and total disaster of the century why would it be anything but since you are a part of it. We could not even imagine the person that would marry you, pity the poor lonely soul whose life is doomed before it starts with you, we hope that he or she runs and saves them self from the mud hole that you are."

Oof.

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Needless to say, Sweetery NYC was in need of a little public relations emergency relief. On Tuesday, the company took to Facebook and bemoaned the "unfair and inaccurate posts" that had been written about it. The posting went on to say, "Although there are always multiple sides to each story in no way was the [email] message sent supported or condoned by the owners of Sweetery, the message does not represent how we feel or is within the internal culture of our organization."

Too little, too late? Commenters on Facebook seemed to think so. Messages of sympathy for De Pascale poured in.

Since Tuesday, Sweetery NYC has begun to sound more contrite. Today on Facebook they wrote, "Again we want to write an open apology to the person that we offended and to those who have been angered and have voiced their condemnation of the awful incident that we are responsible for. We regret this more than any words that can be written. Twice in the last two days we have written a direct apology to the person that matters most, the person that we insulted suggesting that if the person was willing to, we would be open to having a phone conversation with her to apologize directly. So far, we have not heard from her."

The company also claimed that an employee had sent the email without authority—and that he or she had since been fired.

Amanda De Pascale, Amanda's mom, is having none of it. She commented today, "I hope Karma bites you in the ass and your business is a bomb like you wished my daughter's wedding to be!! I hope you're ashamed of yourselves!!! You put the blame on Amanda that is a bride paying for own wedding!!!"

Not sweet times for the Sweetery NYC—or for Amanda De Pascale.

We can only hope her wedding goes much more smoothly henceforth.