service industry


Philly Passes Bill to Give Service Industry Workers More Stable Schedules

The Fair Workweek bill will affect hourly employees across the food, service, and hospitality industries.
Bettina Makalintal

'FOH' Is a New Podcast with Savvy, Piping-Hot Takes on the Service Industry

It’s 'Chapo Trap House' meets 'Kitchen Confidential,' with a refreshingly female perspective.
Evan Malmgren
Restaurant Confessionals

Why I Only Sleep with Bartenders

"Every single person I’ve slept with for the last four years is a narcissist with a drinking problem."

Pizza Hut Waitress No Longer Homeless, Thanks to Amazing Customer

“That tip absolutely changed my life."
Jelisa Castrodale

Internet Explodes After a Couple Posts Passive-Aggressive Tipping 'Trick'

“Put 5 singles out on the table at the beginning of the dinner for the waiter/waitress to see. (Don’t say anything to them) if they mess up, you take a dollar away, and so on.”
Alex Swerdloff

Florida Is the Service Industry's Worst Nightmare

Florida—a state whose history was essentially washed away in a tide of twentieth century consumerism—is the perfect place for a fresh start, especially for service industry rejects.
Michael Marsicano

This Man's Starbucks Cup Told Him He Was Going to Get Diabetes

Would you eat a slice of your coworker’s obligatory birthday cake if it were able to telepathically show you how many trips to the gym it would take to work off its fondant goodness?
Alex Swerdloff

Brits Are Choosing Coffee Shops Based on How Hot the Barista Is

A new consumer survey of Britons’ coffee-buying habits has found that a fifth choose where to grab their macchiato based on the attractiveness of the person behind the counter.
Phoebe Hurst

Why the Bartending World Is Pissed at Jon Taffer of ‘Bar Rescue'

<i>Bar Rescue</i> host Jon Taffer has screamed at more than his fair share of bartenders and operators. The tables have turned, however, as a recent interview with Taffer has a sizable chunk of the bar and spirits community calling him out.
Luke O'Neil
Restaurant Confessionals

Food Bloggers Are the Devil’s Spawn

"They are extremely self-entitled and feel as though they deserve extra treatment simply because they write about food. Any jerk with a laptop can do that."
Ian Moore
hospitality industry

More Than Half of All Food Workers Go To Work Even When They Are Sick

According to the International Business Times, a new study shows that 51 percent of food service workers say they go to work “always” or “frequently” when they are sick.
Alex Swerdloff

Scientists Say It’s More Stressful to Be a Waiter Than a Neurosurgeon

A new study has found that demanding jobs offering employees little control—step forward weekend brunch server on a 12 hour split-shift—are among the most detrimental to mental and physical health.
Phoebe Hurst